Enrollment Policies
Please note: Some courses have special enrollment policies regarding refunds, transfers and dropping a course. For the most accurate information for the course you are interested in, please see the course description page on our Web site. Note: Enrollment policies are subject to change. If you have any questions please contact our Student Services office at: (800) 752-0881 or via email.
The Open Campus program has distinct enrollment, withdrawal or drop, and refund policies. See below or visit the Open Campus page for information on enrolling in, withdrawing or dropping from, or requesting refunds for that program.
The Fast Track program has distinct enrollment, withdrawal or drop, and refund policies. For more information, please see below.
- Drop a Course
Requests to drop a course must be received before the last meeting of the course.
Students can request to drop a course by logging into their account and selecting "My Enrollment History" from the left-hand menu. Requests made online must be made prior to the refund deadline. Please refer to the enrollment confirmation that was emailed to you for the course-specific refund deadline.
Requests to drop a course after the refund deadline must be made by contacting the Student Services office by phone or email. Please include the student's name, course title and course section number.
For information about special enrollment policies or other alternatives (such as transferring to another course or sending a substitute), contact our Student Services office at: (800) 752-0881 or by email.
Following the proper drop procedure will ensure an appropriate grade assignment.
- Refunds and Transfers
Students can request a refund for a dropped class by logging into their account and selecting "My Enrollment History" from the left-hand menu. Requests must be made prior to the refund deadline. Please refer to the enrollment confirmation that was emailed to you for the course specific refund deadline. No refunds are issued past the refund deadline.
To transfer your current enrollment, email or call our Student Services office at (800) 752-0881. Please provide your student ID number and the names and section numbers of the course(s) you are transferring from and into. Your transfer request must be received on or before the refund deadline for the course. Please refer to the enrollment confirmation that was emailed to you for the course specific refund deadline. * Not receiving your enrollment confirmation before the course begins is not justification for seeking an enrollment transfer or refund.
When transferring your enrollment, if additional fees are due, the fees must be paid at the time of the transfer. Transferring to a course with a lower course fee may result in a refund and will be processed at the time of the transfer.
All refunds are subject to a $30 non-refundable and non-transferable administrative fee per course except when a course is cancelled or rescheduled by UC Davis Continuing and Professional Education. In the event a course is cancelled or rescheduled, a full refund of the course fee will be processed.
UC Davis Continuing and Professional Education refunds back to the original payer and in the original form of payment. Please allow a minimum of three weeks for processing. Certificate registration, parking, and administrative fees are non-refundable and non-transferable.
NOTE: Some courses have special enrollment policies that may reduce the amount of a refund or alter the refund deadline. Courses with special enrollment policies may also have limits to or additional fees to transfer an enrollment.
- Petitions for Exception to Policy
Petitions for Exception to Policy
You have the right to submit a written petition for an exception to the UC Davis Continuing and Professional Education drop/refund policy, if you are unable to continue enrollment and/or meet the requirements of the respective policy for one of the following reasons:
* Sudden serious personal illness, injury or hospitalization
* The sudden serious illness, injury, hospitalization or death of a close member of your family
* Compulsory military service
* A documented administrative error that affected your enrollment
* Extreme and unusual circumstances which were beyond your controlYour petition must include documentation demonstrating the circumstances behind your discontinued enrollment and/or inability to meet policy requirements.
Before you pursue a petition for an exception to policy, you should:
* Consider and exhaust your other options.
* Talk to your instructor about the possibility of an Incomplete Grade, if applicable.
* Talk to the Academic Department for the course or program to find out if they can offer additional assistance.
* Review all relevant policies and related documentation.
* Review the dropping/transfer policy.
* Review the course refund policy.
* Be aware of all the requirements of this policy, including supplying supporting documentation.How to Petition
Complete the Petition for Exception to Policy form, including the personal statement section, and submit it with supporting documentation.
Email to cpeinfo@ucdavis.edu, Attn: Petitions
Or mail to our Campus LocationA decision will be returned via email within 10 business days of the date of receipt.
Petitions should be submitted no later than 30 days after the course end date. UC Davis Continuing and Professional Education has the right to approve or deny your petition if the reason for the request would not significantly affect your potential for academic success, if you do not supply adequate documentation to support your claim, or if your petition and supporting documentation do not meet the requirements for requesting an exception to policy.
Partnership Courses:
UC Davis Continuing and Professional Education partners with state and county entities, businesses, non-profits and the UC Davis campus to provide a range of educational programs. For courses offered in conjunction with these partnerships, the partner entities may have separate drop or refund policies. In those instances, the partner entity’s policy may supersede CPE’s drop, refund, and/or exceptions policy.
Email our Student Services office to find out which policy applies.- UC Davis Open Campus Program
- For Open Campus enrollment policies see the UC Davis Open Campus page. Note that the Open Campus Program is held to campus policies and guidelines. Please reach out to our Student Services office via email or phone – (800) 752-0881 – with questions.
- Certificate Program Enrollment Policies
Pre-pay and Payment Plan Enrollment Policies – Full Certificate
Requests to drop an entire Certificate Program (or transfer to another Certificate Program) must be received on or before the refund deadline. Please refer to the enrollment confirmation that was emailed to you for the stated refund deadline.
If the request to drop from the entire Certificate is received by the refund deadline, the student is eligible for a full refund minus a non-refundable/non-transferrable $100 administrative fee. Please refer to the enrollment confirmation that was emailed to you for the stated refund deadline.
Requests to drop an entire Certificate Program after the refund/transfer deadline will result in a refund minus the following deductions: course fee for each class started or completed in the program and a $100 administrative fee.
Requests to transfer enrollment in an entire Certificate Program must be received by the refund deadline. Please refer to the enrollment confirmation that was emailed to you for the stated refund deadline.
If the request to transfer is received after the refund/transfer deadline for the course, the current course tuition fee is ineligible for a refund and the tuition fee for the class reverts to full price for any future enrollment.
Pre-pay and Payment Plan Enrollment Policies – Single Courses
Dropping or transferring a single course in a Certificate Program is held to the same drop/refund/transfer policies as other individual course drops/transfers. The student will stay enrolled in the remaining certificate courses. Note: To complete the Certificate Program and earn the Certificate, the student is responsible for re-enrolling themselves in the dropped course(s) at the standard price.
- Payment Plan Payment Policies
Payment plans are limited to select programs. Upon enrollment in a payment plan, a Payment Plan Agreement will be emailed to the student email on file within 1 business day. The form must be reviewed, signed and returned to CPE within 72 hours.
A deposit/first payment is collected at the time of enrollment with subsequent payments charged to the initial payment method until the tuition is paid in full. Number of payments and payment amounts are determined by the number of courses in the certificate program.
4 courses or fewer: Deposit/first payment at time of enrollment. Two additional payments in 30-day increments.
5 courses or more: Deposit/first payment at time of enrollment. Three additional payments in 30-day increments.Conditions of Payment Plan Agreement
UC Davis CPE reserves the right to:
Hold all grades, transcripts or other academic records until all outstanding debts have been paid in full.
Prohibit enrollment in future UC Davis CPE courses or programs until all outstanding debts have been paid in full.
Prohibit the extension of future credit based on a poor UC Davis CPE payment history.
Bar student from future class meetings and course materials for failure to pay in a timely manner, as described in this agreement.
If, for any reason, the scheduled payments fail to process, the learner will be automatically dropped from the program, blocked from the online course materials and ineligible for a refund. Any outstanding debt will be sent to collections within 120 days.