Fundamental Conflict Resolution Skills

Online
Practice facilitation and mediation skills and techniques required for successful individual, group and team meetings. Learn strategies to minimize and address conflict in difficult conversations and with difficult people. Explore tools to assess and engage diverse community interests and participants in a meaningful and productive way. Fundamental Conflict Resolution Skills builds upon curriculum learned in the Introduction to Conflict Resolution class, but participation in that class is not a prerequisite to taking this course.
Academic Units
2
Section Number
243LAN602
Instruction Method
Online class

Association Credits

American Planning Assoc (AICP)
19.50 AICP hours

Section Notes

This is an online, remote learning course, which consists of 20 hours of content and curriculum that is taught with pre-recorded lectures as well all mandatory live Zoom session with the instructor(s). Pre-recorded lectures and live sessions are accessed via our Canvas learning system and Zoom. This course is the same length as a standard 3 day, in-person course, please be sure to plan your schedule accordingly. 

This course is open February 24 thru March 28, 2025 with live sessions on the following dates & times:

Live session 1 on Wednesday 3/05 from 4:00 – 5:30 PM PST 

Live session 2 on Wednesday 3/12 from 4:00 – 5:30 PM PST   

Live session 3 on Wednesday 3/19 from 4:00 – 5:30 PM PST   

Live session 4 on Wednesday 3/26 from 4:00 – 5:30 PM PST

Attendance of the live sessions is mandatory to receive credit for this course.

We allow registration through the 12:00 PM PST (noon) on the first day of the course. We cannot extend course access beyond 11:59 PM on last day of class, so students pursuing a late enrollment acknowledge that they will have less time to complete the materials. Please contact the course representative with any questions.  

Refund Deadline: February 17, 2025.  Refunds and/or enrollment transfers will not be approved after this date.

Enrollment Policies

Drop requests (withdraw with a refund) will be approved, less a $30 processing fee by the refund deadline on 11/6/23. Click here to view complete enrollment policy information including details on withdrawals and transfers.

Refund Deadline: February 17, 2025.  Refunds and/or enrollment transfers will not be approved after this date.

Discounts

AEP

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

APA

Members can receive 10% discount on the course fee by entering the Coupon Code.  If you don’t have your association discount code, contact UC Davis Continuing and Professional Education Student Services at (800) 752-0881.

Info Session Discount

Attendees of UC Davis Continuing and Professional Education Information Sessions may be eligible for $100 discount on a class by entering the Coupon Code provided at the Information Session.  Contact UC Davis Continuing and Professional Education Student Services office, at (800) 752-0881, if you have questions about this discount.