Working Through Conflict
Workplace conflict often leads to a decline in productivity, team morale, and employee engagement. Leaders and managers must learn to effectively handle difficult situations and develop positive outcomes. In this half-day course designed for new and experienced leaders, determine the difference between healthy and unhealthy conflict and when to become involved. By the end of this course, you will understand the specific steps to move to win-win resolutions.
Learning Outcomes
- Understand the causes of workplace conflict
- Determine the difference between healthy and unhealthy conflict
- Understand the steps of conflict resolution to achieve positive outcomes
Skills You Will Gain
- Conflict resolution
Course Code
501093